How to update a customer's credit card

If a customer’s credit card authorization fails, they can follow the steps below to update the credit card linked to their order.

1. Log into store account

2. Click on the Person Icon located in the upper right-hand corner of the page and then select My Orders.

3. Locate the order that requires a credit card update and select View Details.

4. Click Update next to the credit card details.

5. Enter the requested fields and select Save 

6. The transaction will process again within several minutes