Justin
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Activity overview
Latest activity by Justin-
Justin created an article,
How to Prepare and Fulfill Orders in Bulk (for Catering / Pre-Orders)
1. Log in to Your Admin Account Make sure you have access to manage orders. 2. Navigate to the Manager Dashboard Click on the user icon at the top right. Select "Manager" to access the Manager Das...
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Justin created an article,
Setting Up Your Catering Pricelist
ℹ️ Access to this dashboard section requires administrative permissions with "Manage Locations" privileges enabled. Managing your catering pricelist is essential to keeping your offerings up-to-dat...
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Justin created an article,
Location Settings FAQ
We're in the process of developing a comprehensive FAQ for Location Settings! In the meantime, if you need information about any specific setting, please click on the "i" information icon for furth...
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Justin created an article,
Manage Deliveries
This guide shows how to create and schedule deliveries with the Delivery Manager. This will allow you to schedule deliveries without having an existing order. Note: To get started, you'll need to h...
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Justin created an article,
How to schedule a delivery/re-delivery
This is a guide on how to schedule a delivery 1. From the Manager Dashboard select Manage Orders 2. Find the order you'd like to schedule a delivery for and select view details 3. Select the Ac...
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Justin created an article,
In-App-Chat
Overview The In-app-Chat feature elevates the customer experience by establishing direct communication between you and your customers throughout the picking process. Send real-time SMS updates, res...
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Justin created an article,
Updating a Product's Availability
1. Login to your store's Manager Portal and Open the Product Manager 2. Select Your Pricelist 3. Select "All Products" 4. Search for your product 5. Click on Your Product 6. At the ...
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Justin created an article,
Printer Troubleshooting
1. Advisory: Printing of the bag tags is not supported from the desktop browsers, it only works from the apps due to the limitations in printer hardware. 2. Restart Printer and App. Unplug th...
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Justin created an article,
Creating a BOGO Promotion
The following is a step-by-step guide on how to create a Buy One Get One (BOGO) discount, where customers can purchase X quantity of an item and receive either a % or $ discount. 1. To get starte...
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Justin created an article,
Order Quick Actions
Order Quick Actions Details: Many of Homesome's customers receive a high volume of orders that often don't require a packer. This means opening an order, packing it, then marking the order as...